Showing posts with label Latex Shopping Help. Show all posts
Showing posts with label Latex Shopping Help. Show all posts

Wednesday, December 3, 2014

We're here to help!

And suddenly, we're counting down to Christmas! That happened fast. How is the shopping going?

We figured we may have a few new customers as we come into the holiday season. And even more after it's over!  A latex store gift certificate is a great way to share the shiny. To any newcomers we would like to welcome you! We thought we might offer a bit of information on our products and how to shop on our site. 

We guarantee that our clothing and gear are free of manufacturer flaws when you receive it. When you receive your latex, it will be in a quality, brand new condition. All of the clothing and our toys as well are talc-ed to preserve their condition. When you receive your product, you'll want to wash it and remove the talc before you use it.

If your latex item become damaged within a year of your purchase we will replace that item at a reduced price to you.

One of the most often issues customers have with their purchase is size.  To avoid returning your latex purchase, we encourage you to use our Size Chart to pick the right size and follow the directions for measuring. We also have helpful pictures to show you exactly where to measure yourself.  You can also call us directly at our toll free number 866.945.2839 for sizing help.

This leads us to the types of payment we accept. If you want to place an order on the web, you can use a credit card, PayPal account or a money order. If you wish to order offline, you can fax or mail us your order. If you want to make a purchase with a Money Order please go to our store and place your order and select the Money Order option so we have a record of exactly what you are ordering. We can only accept your credit and through fax. Also, we do not accept personal checks. 

Of course, there are more details about returns located here on our site. In fact, everything about I mentioned in this post can be found on our Policies Page. We encourage our customers to read this page when you are considering ordering from us. Above all, we want happy satisfied customers, and the that end we go the extra mile to make sure your experience with The Latex Store is a good one. Happy latex shopping!!

Friday, August 8, 2014

Welcome back!

We would like to say something to all of you, new or old. Welcome! We're so glad you stumbled upon us. And we thought it might be helpful to have a little refresher. We're sharing some of shopping tips and tricks again. It's been awhile! And we have plenty of helpful tools that really help when you're buying latex. No matter if it's your first or hundredth time!

Shopping for latex can be really confusing! We even face some trouble sometimes .. not too often, but it can happen! Luckily, we do have a Shopping Help section of site. It's located at the top of our site. Have you used it? We hope so! It's one of the most useful parts of our site.

There are six sub-sections under Shopping Help. The first is our Bra Measuring Chart. If you're purchasing one of our latex bras, this is a great tool. We have pictures, charts and steps to help ensure the right size.

Then we have our Color Chart. Refer to this when choosing the the color for your latex garment. We don't have examples of the colors on the product page, so this is essential! We have all our color options on this part of our site. We have added some new colors in the last year. See samples of them here!

And we have our Glove Measuring Chart. Of course, we have explained this on here before but this is our more permanent source on how to get the right fit in latex gloves. Remember, you want that inch of stretch! Nothing is worse that ill fitting gloves!

And of course, we're here to help you! If you look under the contact us portion of our site, we have many options. Email us at info@thelatexstore.com. Call us at 1-866-94-LATEX! Toll free! We are here to help you find what you desire! Let us help you make your latex dreams and fantasies come to life!

 

Friday, December 27, 2013

Welcome one and all!

We hope you all had a happy holiday! Did you get everything you wanted? Spend time with family and friends? Good! What a happy time!

We figured we may have a few new customers! Either you received some of our latex as a gift or you we're given a gift certificate. Welcome! We thought we might offer a bit of information on our products and how to shop on our site. 

We guarantee that our clothing and gear are free of manufacturer flaws when you recieve it. When you receive your latex, it will be in a quality, brand new condition. All of the clothing and our toys as well are talced to preserve their condition. When you receive your product, you'll want to wash it and remove the talc before you use it.

If your latex item become damaged within a year of your purchase we will replace that item at a reduced price to you.

One of the most often issues customers have with their purchase is size.  To avoid returning your latex purchase, we encourage you to use our Size Chart to pick the right size and follow the directions for measuring. We also have helpful pictures to show you exactly where to measure yourself.  You can also call us directly at our toll free number 866.945.2839 for sizing help.

This leads us to the types of payment we accept. If you want to place an order on the web, you can use a credit card, PayPal account or a money order. If you wish to order offline, you can fax or mail us your order. If you want to make a purchase with a Money Order please go to our store and place your order and select the Money Order option so we have a record of exactly what you are ordering. We can only accept your credit and through fax. Also, we do not accept personal checks. 

Of course, there are more details about returns located here on our site. In fact, everything about I mentioned in this post can be found on our Policies Page. We encourage our customers to read this page when you are considering ordering from us. Above all, we want happy satisfied customers, and the that end we go the extra mile to make sure your experience with The Latex Store is a good one. Happy latex shopping!!

Wednesday, November 21, 2012

You have questions and we have answers!

We mentioned on our twitter this week that orders for the holidays need to be made soon. And by soon, we mean by the end of this week. If you want something in time for the big day, we need your order very soon!

Are you having any trouble with ordering from us? Here are a few reminders!

We have tons of help for you as far as sizing goes. We have a bra measuring guide, color chart, glove measuring guide, and a size chart! If you are confused on sizing, this is where you want to be. You can find all those guides under the shopping help section.

Do you have a question about shipping or any of our policies? Head on over to the FAQ section of our site. We have tons of information there to help aid your ordering process.

Still have questions? Not a problem at all! You can contact us directly. Give us a call or an email. We're standing by, prepared to help!

And if you still can't decide what to buy, why not gift a gift certificate? It's a great way to give someone the gift of that shiny stuff without all the hassle.

Happy holiday shopping to you all!

Wednesday, September 26, 2012

More Shopping Help!

And we're back! We know you all were patiently waiting for the second half of our shopping help tour. :) And here we go!

We're picking up where we left off with Latex Grade/Thickness. This section is rather educational. If you're confused by the grade of the latex you're buying, this is a great resource. Our tailored items, which is most of what we sell, are crafted by 4D rubber. We also offer some information about the thickness and grade of our molded latex. We encourage you to check out this section of our site for more information about the latex we sell to you.

Then we have our trusty Size Chart. This is definitely something you will want to refer to when buying a garment from us. Once you measure yourself, refer to this to figure out which size is going to fit you. And remember, you want an inch of stretch for the best fit. We also have guides for hoods, stockings and gloves in this section.

And lastly, we have our Special Orders page. There may come a time when you need to place a special order for one of our pieces. In that case, this is a great place to refer to. We have a few extra policies when it comes to special orders. And of course, we are always here to answer your questions!

And that;s what we have to offer in the ways of shopping help. We hope they have been and will continue to be of good help to you all! And we're open to suggestions! So, if you think we need to add another section or need more information, let us know. We want to make your latex buying experience the best it can be!

Monday, September 24, 2012

Shopping Help!

It's the first official week of fall! And we're pretty jazzed about it! How about you? Bring on the cooler temperatures, cozy sweaters and falling leaves. It's a great time of the year!

So, shopping for latex can be kind of confusing, right? We can even tend to mix things up... not often, but it can happen! We were thinking about that problem when we put in our Shopping Help section of site. It's located at the top of our site. Have you used it? Did you even know it existed? Not to worry, friends... we'll introduce you!

There are six sub-sections under Shopping Help. The first is our Bra Measuring Chart. If you're purchasing one of our latex bras, this is a great tool. We have pictures, charts and steps to help ensure the right size.

Then we have our Color Chart. Refer to this when choosing the the color for your latex garment. We don't have examples of the colors  on the product page, so this is essential!

And we have our Glove Measuring Chart. Of course, we have explained this on here before but this is our more permanent source on how to get the right fit in latex gloves. Remember, you want that inch of stretch!

We''ll be back on Wednesday to go over the last three sections of Shopping Help. See you soon!!